Refund Policy

We want you to be happy with your Shine Expressions purchase.

Returns

Returns are accepted within 14 days of delivery for items that are unworn, unused, and in their original condition.

For hygiene reasons, worn or tried-on earrings cannot be returned or exchanged, unless they arrived damaged or defective.

Custom, personalized, final-sale, and clearance items are not returnable.

Return Shipping

Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 3 days of delivery with your order number and clear photos of the issue.

We will review the request and provide a replacement, exchange, or refund when appropriate.

Refunds

Approved refunds will be issued to the original payment method after the returned item is received and inspected.

Start a Return